With the onset of the new, 21st century, the world is experiencing a process of globalization that covers various spheres (political, economic, technological, etc.). Thanks to the opening of trade borders caused by the process of globalization, society has the opportunity to spread new ideas and technologies across the borders.
Digitalization, or in other words digital transformations, is one of the most famous impact of globalization and one of the most significant stages of human development, which shapes our society and better management mechanisms, expands access to education, health care and ensures the quality of public services. The global Covid-19 pandemic has proven the importance and necessity of digital technologies in both every day and professional life.
Firstly, digital transformations have a huge impact on people’s everyday life. Thanks to digitalization, it was possible to conduct activities from any corner of the world. For example:
• Buy products online;
• Buy household goods and clothes from different countries of the world.
Digitalization is also one of those things that can help solve social problems. Especially facilitating access to basic services in the field of health care, such as an electronic waiting list at the hospital or an electronic prescription of medicines; in the field of providing financial services, such as obtaining a card in a few clicks thanks to online banking. In addition, it facilitating the access to services in the sphere of government activity. For example, thanks to DIYA, Ukrainians have access to online documents.
Another example of the benefits of digitalization was caused by the Covid-19 pandemic. Thanks to the development of technologies, in such a difficult period, people had the opportunity to develop further, work and, of course, study remotely.
Secondly, digital transformation (DX) and Industry 4.0 inevitably change the future of work, requiring a work transformation for an increasingly digital economy and work environment. The future of work has been one of the hottest topics in conversations regarding the evolution of business, our built environment, and our lives since the accelerating adoption of digital technologies. [1]
If we talk about the future of work, it is being driven by two powerful forces:
• the growing adoption of artificial intelligence in the workplace and
• an expanding workforce that includes both current and off-balance sheet talent.
However, the future of work has changed rapidly in recent years due to Covid-19. The pandemic has pushed companies and consumers to quickly adopt new realities of life that will stay with us and that already change and will change the future of work.
Firstly, the most obvious change is that the number of people working remotely has increased dramatically. Some companies are already planning to shift to flexible workspaces after positive experiences with remote work during the pandemic, a move that will reduce the overall space they need and bring fewer workers into offices each day. A survey of 278 executives by McKinsey in August 2020 found that on average, they planned to reduce office space by 30 percent.
Secondly, pandemic promotes rapid adoption of automation and artificial intelligence. Especially it can be implemented for professions that require physical proximity at workplaces. For example, many companies deployed automation and AI (Artificial Intelligence) in warehouses, grocery stores, call centers, and manufacturing plants to reduce workplace density and cope with surges in demand. [2]
To conclude, digital transformation is taking place and is very important in all sphere of humans life, but especially in a work environment. Thank to this, the future of work see a move towards advanced technology, flexibility and greater empathy for the workforce.
REFERENCES
1. The future of work – work, technology, flexibility and people [Electronic resource]. Retrieved 2022, from: https://www.i-scoop.eu/future-work/
2. The future of work after COVID-19 [Electronic resource]. Retrieved 2022, from: https://www.mckinsey.com/featured-insights/future-of-work/the-future-of-work-after-covid-19.
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Supervisor: Khmil Oxana Oleksandrivna, teacher of the department of foreign philology and translation, State University of Trade and Economics, Kyiv, Ukraine
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